Remote Child Support Specialist (Training in Jackson, MS)

Socket.dev; Jackson (MS); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Socket.dev in Jackson, Mississippi, is seeking a Child Support Specialist to provide full services across all stages of the child support process. The role includes interviewing customers by phone and in person to assess needs and determine the next steps in case management, while ensuring timely compliance with state, federal, and contractual timelines.

After in-person training in Jackson, Mississippi, the position offers telework options.

Qualifications

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance.
• Other duties as assigned.

Responsibilities

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance.
• Other duties as assigned.

Education

High School Diploma or GED

Job description

Socket.dev in Jackson, Mississippi, is seeking a Child Support Specialist to provide full services across all stages of the child support process. The role includes interviewing customers by phone and in person to assess needs and determine the next steps in case management, while ensuring timely compliance with state, federal, and contractual timelines.

After in-person training in Jackson, Mississippi, the position offers telework options.