Remote Chief of Staff - Operations & Cross-Functional Lead

Swooped; United States; Remote; USD 180,000 - 270,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Equity compensation

Paid time off

Home office setup support

Job summary

Swooped is seeking a Chief of Staff to design, build, and lead internal operations. Reporting to the CEO, this senior role partners with the leadership team to translate priorities into executable initiatives for a distributed organization.

You will run a small internal operations team, drive cross-functional projects, and establish scalable processes. The position is full-time, 100% remote in the United States, with travel for retreats and gatherings.

Qualifications

• Experience owning complex operations or cross-functional initiatives and delivering results with limited oversight.
• Progressive operational responsibility in evolving, high-demand organizations.
• Judgment, discretion, and integrity handling confidential matters.
• Self-directed work style navigating ambiguity and prioritizing effectively.
• Executive presence to represent senior leadership in discussions.
• Strong interpersonal skills and ability to resolve disagreements.
• Attention to detail and strong organizational skills.
• Excellent written and verbal communication for polished presentations and briefings.
• Experience managing a small team with hands-on execution.
• Work authorization: visa sponsorship not available.

Responsibilities

• Design and improve internal systems, policies, and processes for a fully remote organization.
• Own day-to-day internal operational execution and resolve issues independently.
• Represent executive leadership in meetings, advance key initiatives, and make operational decisions within delegated authority.
• Lead complex cross-functional initiatives from concept through execution, aligning stakeholders and driving accountability.
• Participate in executive leadership meetings, contributing operational perspective and managing sensitive matters with discretion.
• Lead and develop a small internal operations team supporting administration, people operations coordination, and organizational events.
• Oversee internal programs and gatherings designed to maintain organizational connection and engagement.
• Coordinate leadership communications, including all-hands presentations and executive updates.
• Identify recurring operational bottlenecks and establish scalable processes to address them.

Skills

Cross-functional leadership

Executive presence

Stakeholder management

Ambiguity navigation

Communication

Job description

Swooped is seeking a Chief of Staff to design, build, and lead internal operations. Reporting to the CEO, this senior role partners with the leadership team to translate priorities into executable initiatives for a distributed organization.

You will run a small internal operations team, drive cross-functional projects, and establish scalable processes. The position is full-time, 100% remote in the United States, with travel for retreats and gatherings.