Remote Operations & Onboarding Specialist

Swooped; United States; Remote; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability insurance

FSA/HSA

Job summary

Swooped is seeking a fully remote Operations Specialist in the United States to manage end-to-end coordination and reporting for partner accounts. You will ensure data integrity, onboarding, and cross-team communication, acting as the central point of accountability for operational workflows.

Ideal candidates bring 3+ years of experience, strong analytics, Excel/Sheets proficiency, and a proactive mindset. This full-time role offers remote work with EST-friendly hours and comprehensive benefits.

Qualifications

• 3+ years of professional work experience.
• Strong analytical and technical skills with proficiency in G Suite, Google Sheets or Microsoft Excel, and business intelligence tools.
• Demonstrated experience interpreting data with the ability to recommend performance or process improvements.
• Strong organizational skills with high attention to detail and accountability for deliverables.
• Proven ability to manage multiple priorities with minimal supervision.
• Strong collaboration skills with the ability to work autonomously and cross-functionally.
• Excellent written and verbal communication skills.
• Professional experience working in a fast-paced, dynamic, or startup environment.
• Proactive and solutions-oriented mindset dedicated to continuous improvement.

Responsibilities

• Manage the end-to-end coordination and reporting process for partner accounts, overseeing data integrity, system onboarding, and communication across teams.
• Serve as a central point of accountability to ensure client onboarding, operational workflows, and reporting run smoothly and meet established quality standards.
• Evaluate data using sound judgment to recommend process enhancements and identify workflow streamlining opportunities.
• Work within proprietary platform systems to onboard new clients, assess operational readiness, and ensure deliverables meet performance criteria.
• Contribute to cross-functional projects and initiatives designed to improve organizational efficiency and scalability.
• Manage workloads autonomously, balancing core execution with ongoing process improvements.

Skills

Analytical skills

Excel/Sheets

BI tools

Data interpretation

Organization

Multitasking

Collaboration

Communication

Startup experience

Google Sheets

Education

Bachelor's degree in Business, Economics, or related field

Job description

Swooped is seeking a fully remote Operations Specialist in the United States to manage end-to-end coordination and reporting for partner accounts. You will ensure data integrity, onboarding, and cross-team communication, acting as the central point of accountability for operational workflows.

Ideal candidates bring 3+ years of experience, strong analytics, Excel/Sheets proficiency, and a proactive mindset. This full-time role offers remote work with EST-friendly hours and comprehensive benefits.