Remote Channel Performance Lead

Spreetail; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Spreetail is seeking a results-driven professional to manage and optimize channel account health metrics. You will align with channel management and partners on health progress and strategic initiatives while guiding cross-divisional process improvements.

This remote role requires strong organization, basic data analysis, and knowledge of customer service processes. You’ll need reliable home office setup and fast internet to support collaboration with global brand partners.

Qualifications

• Strong organizational skills and attention to detail.
• Basic analytical skills to analyze moderate sized datasets.
• Strong knowledge of customer service processes and software system interactions.

Responsibilities

• Manage and exceed channel account health performance metrics.
• Align with channel management and partners on account health progress and strategies.
• Lead process optimization and change management initiatives across divisions.

Skills

Organizational skills

Analytical skills

Customer service processes

Software system interactions

Job description

Spreetail is seeking a results-driven professional to manage and optimize channel account health metrics. You will align with channel management and partners on health progress and strategic initiatives while guiding cross-divisional process improvements.

This remote role requires strong organization, basic data analysis, and knowledge of customer service processes. You’ll need reliable home office setup and fast internet to support collaboration with global brand partners.