Channels Performance Specialist (Fully Remote)

Spreetail; United States; À distance; USD 60 000 - 90 000; Plein temps

Résumé du poste

Spreetail is seeking a results-driven professional to manage and optimize channel account health metrics. You will align with channel management and partners on health progress and strategic initiatives while guiding cross-divisional process improvements.

This remote role requires strong organization, basic data analysis, and knowledge of customer service processes. You’ll need reliable home office setup and fast internet to support collaboration with global brand partners.

Qualifications

• Strong organizational skills and attention to detail.
• Basic analytical skills to analyze moderate sized datasets.
• Strong knowledge of customer service processes and software system interactions.

Responsabilités

• Manage and exceed channel account health performance metrics.
• Align with channel management and partners on account health progress and strategies.
• Lead process optimization and change management initiatives across divisions.

Connaissances

Organizational skills

Analytical skills

Customer service processes

Software system interactions

Description du poste

• Manage and exceed channel account health performance metrics.
• Align with channel management and partners on account health progress and strategies.
• Lead process optimization and change management initiatives across divisions.

What experiences will help you:

• Strong organizational skills and attention to detail.
• Basic analytical skills to analyze moderate sized datasets.
• Strong knowledge of customer service processes and software system interactions.

Work requirements:

• Remote position with a reliable work-from-home setup.
• Provide your own dual monitors and HD webcam with 720p resolution.
• Stable internet connection with at least 10 Mbps plan.

Spreetail

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. It is building one of the fastest-growing ecommerce companies in history, with a focus on customer experience and channel performance.