Remote Certified Health Coach | Virtual Wellness Guidance

Sharecare; Indianapolis (IN); À distance; USD 29 000 - 34 000; Plein temps

Résumé du poste

Sharecare, a digital healthcare company, seeks a remote Certified Health Coach to join a high-engagement outreach team. You will conduct inbound and outbound coaching calls, educate and motivate members, and document interactions using the company’s software to track progress.

The role requires NBHWC-certified training or equivalent, a health-related bachelor’s degree, strong communication, and the ability to work evening shifts and rotating Saturdays.

Qualifications

• Completed training from a NBHWC certified training program required
• Active board certification in Wellness Coaching from NBHWC a plus
• Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.)
• Experience with using chat to deliver coaching sessions a plus
• Experience with benchmarks and contact center metrics preferred, including adherence to schedule
• Proficiency in computer data entry and Microsoft Office
• Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time
• Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired
• Ability to work independently and prioritize a moderate workload with minimal supervision
• Adaptability to schedule changes on an as-need basis
• Ability to multitask with members and operationally with managers and support staff
• Hard-wired internet connection is necessary as WIFI is not permitted

Responsabilités

• Engagement calls (inbound/outbound) to inform and enroll participants
• Coaching calls (inbound/outbound) to support behavior change
• Chase calls to reach participants without a scheduled call
• Coordinate services with nurses and external vendors
• Support operational aspects to meet customer requirements
• Adhere to schedule and caseload for successful connectivity
• Participate in daily and monthly meetings to present findings and insights
• Document progress and efficacy of the program

Connaissances

Interpersonal skills

Communication skills

Motivational interviewing

Documentation software

Formation

Bachelor's degree in health-related field

Outils

Microsoft Office

Documentation software

Description du poste

Sharecare, a digital healthcare company, seeks a remote Certified Health Coach to join a high-engagement outreach team. You will conduct inbound and outbound coaching calls, educate and motivate members, and document interactions using the company’s software to track progress.

The role requires NBHWC-certified training or equivalent, a health-related bachelor’s degree, strong communication, and the ability to work evening shifts and rotating Saturdays.