Remote Cell Therapy Patient Journey Navigator

Kelly Services; United States; Remote; USD 83,000 - 112,000; Full time

Job summary

Kelly Services is seeking a Clinical Research Patient Journey Navigator for a contract opportunity supporting a biotechnology company advancing cell therapy research in oncology. Fully remote position, 3-month duration with possible extensions.

You will manage patient journeys from consent through randomization, treatment, and first post-treatment scan, coordinating across sites and internal teams in a vein-to-vein workflow.

Qualifications

• Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or a related discipline required; Master's degree preferred
• 5 years of relevant experience in clinical operations, medical affairs, study coordination, or a related function within immunology and/or oncology
• Practical experience in cell and gene therapy
• Experience with clinical protocols and site management
• Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies
• Experience in strategic planning, risk management, and change management

Responsibilities

• Complete internal training and QC checks, following guidance from the global patient journey lead
• Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time
• Follow up with sites on next steps to expedite patient randomizations
• Align with internal stakeholders to keep site activity and internal workflows in sync
• Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead
• Guide eligible patients through the fastest compliant path to randomization
• Tailor each patient's journey in real time based on individual needs and site constraints
• Independently manage patient vein-to-vein workflows to support operational excellence
• Complete and review randomization tables in alignment with the global team
• Support global patient tracking efforts
• Advise sites on EDC sections required prior to randomization
• Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues
• Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours

Skills

Cell & Gene Therapy

Clinical Operations

Project Management

Site Management

Protocols & Compliance

Change Management

Education

Bachelor's degree in Life Sciences

Master's degree preferred

Job description

Kelly Services is seeking a Clinical Research Patient Journey Navigator for a contract opportunity supporting a biotechnology company advancing cell therapy research in oncology. Fully remote position, 3-month duration with possible extensions.

You will manage patient journeys from consent through randomization, treatment, and first post-treatment scan, coordinating across sites and internal teams in a vein-to-vein workflow.