Patient Journey Navigator, Gene & Cell Therapy

Kelly Services; United States; Remote; USD 83,000 - 112,000; Full time

Job summary

Kelly Services is seeking a Clinical Research Patient Journey Navigator for a contract opportunity supporting a biotechnology company advancing cell therapy research in oncology. Fully remote position, 3-month duration with possible extensions.

You will manage patient journeys from consent through randomization, treatment, and first post-treatment scan, coordinating across sites and internal teams in a vein-to-vein workflow.

Qualifications

• Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or a related discipline required; Master's degree preferred
• 5 years of relevant experience in clinical operations, medical affairs, study coordination, or a related function within immunology and/or oncology
• Practical experience in cell and gene therapy
• Experience with clinical protocols and site management
• Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies
• Experience in strategic planning, risk management, and change management

Responsibilities

• Complete internal training and QC checks, following guidance from the global patient journey lead
• Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time
• Follow up with sites on next steps to expedite patient randomizations
• Align with internal stakeholders to keep site activity and internal workflows in sync
• Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead
• Guide eligible patients through the fastest compliant path to randomization
• Tailor each patient's journey in real time based on individual needs and site constraints
• Independently manage patient vein-to-vein workflows to support operational excellence
• Complete and review randomization tables in alignment with the global team
• Support global patient tracking efforts
• Advise sites on EDC sections required prior to randomization
• Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues
• Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours

Skills

Cell & Gene Therapy

Clinical Operations

Project Management

Site Management

Protocols & Compliance

Change Management

Education

Bachelor's degree in Life Sciences

Master's degree preferred

Job description

Job description

Job Type: Part-time, Full-time, Contract

Remote: Remote

Job Description

Job Description

Title: Patient Journey Navigator, Gene and Cell Therapy

Pay: Starting at $70/hr

FT or PT: Full-Time, Contract/Consultant

Location: Fully remote position, no travel required

Assignment duration: 3 months, extensions possible

Requires extensive Cell & Gene Therapy experience. This must be clearly documented on your resume.

Kelly® Science & Clinical is seeking a Clinical Research Patient Journey Navigator for a contract opportunity supporting our client, a biotechnology company advancing cell therapy research in oncology. If you're dedicated to advancing clinical research, upholding Good Clinical Practice, and thrive in a fast-paced and professional environment,

In this role, you'll play a critical part in the successful execution of a Cell Therapy clinical trial by managing individual patient journeys from first informed consent through randomization, treatment, and the first post-treatment scan. You'll coordinate complex, time-sensitive patient cases across clinical sites and cross-functional internal teams, ensuring patients move through the end-to-end "vein-to-vein" process efficiently and compliantly.

You'll need to quickly master clinical trial protocols --- particularly in melanoma --- and become fluent in TCR-T cell therapy and TIL terminology. You'll serve as a trusted operational partner to investigators, physicians, and study coordinators, especially in high-pressure moments where timing and coordination matter most. Strong organization, a solution-oriented mindset, empathy for site workload, and a service-first attitude are essential to success in this position.
Key Responsibilities

• Complete internal training and QC checks, following guidance from the global patient journey lead
• Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time
• Follow up with sites on next steps to expedite patient randomizations
• Align with internal stakeholders (Clinical Operations, Clinical Development, Clinical Sciences, Global Patient Supply, Project Management, GMP Operations, Quality Control, Quality Assurance) to keep site activity and internal workflows in sync
• Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead
• Guide eligible patients through the fastest compliant path to randomization
• Tailor each patient's journey in real time based on individual needs and site constraints
• Independently manage patient vein-to-vein workflows to support operational excellence
• Complete and review randomization tables in alignment with the global team
• Support global patient tracking efforts
• Advise sites on EDC sections required prior to randomization
• Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues
• Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours

Qualifications

• Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or a related discipline required; Master's degree preferred
• 5 years of relevant experience in clinical operations, medical affairs, study coordination, or a related function within immunology and/or oncology
• Practical experience in cell and gene therapy
• Experience with clinical protocols and site management
• Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies
• Experience in strategic planning, risk management, and change management

Ready to make an impact on patient access and trial success in cell therapy?

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
• Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?
Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly
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