Remote Cell Therapy Operations Lead – Northeast

Novartis Group Companies; East Hanover (NJ); Remote; USD 139,000 - 257,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Equity eligibility

Job summary

Novartis Group of Companies is seeking an Associate Director, Cell Therapy Operations Manager to lead field-based activities ensuring safe and compliant CAR-T delivery. You will train and onboard treatment centers, coordinate ordering and logistics, and drive site readiness across the Northeast region.

The role is remote/field-based, requiring residence within the territory and strong cross-functional partnership with QA, manufacturing, and clinical operations to optimize performance and patient

Qualifications

• Bachelor's degree in science, healthcare, nursing, business, or related discipline.

Responsibilities

• Execute onboarding, training, qualification, and operational readiness activities for CAR-T treatment centers to support successful site activation and patient treatment.
• Serve as the field-based operational lead for assigned treatment centers, supporting ordering, logistics, apheresis collection, product receipt, and treatment workflows.
• Deliver high-quality operational support to treatment centers, care teams, and internal stakeholders to ensure consistent execution of CAR-T processes.
• Resolve complex operational challenges related to ordering, logistics, apheresis collection, product handling, and site readiness.
• Ensure compliance with operational, regulatory, quality, and procedural requirements, supporting ongoing inspection and audit readiness.
• Lead site readiness, operational continuity, and refresher training initiatives to maintain consistent performance and adherence to Novartis standards.
• Partner cross-functionally with Patient Support, Strategic Account Managers, Quality, Manufacturing, Clinical Operations, Medical Affairs, and other stakeholders to align strategy, improve processes, and drive successful patient outcomes.
• Identify operational risks, implement process improvements, manage escalations, and drive continuous improvement initiatives across assigned treatment centers.

Skills

Project Management

Stakeholder Management

Risk Management

Financial Management

PMI Methodology

Time Management

Microsoft Project

Education

Bachelor's degree

Tools

Microsoft Project

Job description

Novartis Group of Companies is seeking an Associate Director, Cell Therapy Operations Manager to lead field-based activities ensuring safe and compliant CAR-T delivery. You will train and onboard treatment centers, coordinate ordering and logistics, and drive site readiness across the Northeast region.

The role is remote/field-based, requiring residence within the territory and strong cross-functional partnership with QA, manufacturing, and clinical operations to optimize performance and patient