Remote CAT Property Adjuster - Travel 75%

Hanover Insurance Group, Inc.; Worcester, Northern (MA, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Hanover Insurance Group, Inc. is seeking CAT Property Adjusters for a remote, full-time position with a 75% travel schedule. CAT adjusters conduct field investigations and coordinate with insureds, agents, contractors, and experts to assess property claims.

Candidates must hold or obtain the appropriate state adjuster licenses and have experience with insurance carriers in CAT or Property adjusting. The role may base from a home office or use a company location.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3-5 years’ experience with an insurance carrier as a staff CAT or Property Adjuster.
• Strong organizational and time management skills.
• Ability to negotiate skillfully in difficult situations with internal and external groups.
• Demonstrates strong written and verbal communication skills.
• Understanding of applicable statutes, regulations and case law.
• Thinks critically and anticipates, recognizes, identifies and develops solutions to problems.
• Easily adapts to new or different changing situations, requirements or priorities.
• Cultivates an environment of teamwork and collaboration.

Responsibilities

• Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits.
• Handle personal property claims requiring outside field investigations and/or inspections.
• May use a company claims office location as their base operations, or they may work out of their homes.
• Handle business interruption (BI) features in conjunction with BI specialists.
• Works within specific limits and authority on assignments of moderate technical complexity.
• Investigates, analyzes, evaluates and negotiates personal claims of minimal to moderate complexity. May handle low complexity commercial claims.
• May be responsible for all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality and customer service.
• Implement and coordinate the most effective management techniques to mitigate loss and expense payments.
• Settlement and reserving authority levels are moderate.
• May be required to have and maintain sufficient home-based internet connection.

Skills

Negotiation skills

Time management

Written and verbal communication

Regulatory knowledge

Adaptability

Teamwork

Education

Bachelor’s Degree or equivalent experience

Job description

Hanover Insurance Group, Inc. is seeking CAT Property Adjusters for a remote, full-time position with a 75% travel schedule. CAT adjusters conduct field investigations and coordinate with insureds, agents, contractors, and experts to assess property claims.

Candidates must hold or obtain the appropriate state adjuster licenses and have experience with insurance carriers in CAT or Property adjusting. The role may base from a home office or use a company location.