Remote Casualty Claims Specialist

Auto-Owners Insurance; Appleton (WI); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Pension plan

Bonus programs

Paid time off

Job summary

Auto-Owners Insurance is seeking an experienced Casualty Claims professional in the United States. After an initial in-person training period, you may have flexible work-from-home time as defined by leadership.

The role involves investigating casualty claims, interpreting policy language, and negotiating settlements within authority limits. Requirements include a Bachelor's degree or equivalent, at least 1 year of related claims experience, strong communication, and the ability to manage

Qualifications

• Bachelor’s degree or equivalent education/experience.
• At least 1 year of related insurance or claims experience.
• Basic understanding of casualty policy language.
• Strong verbal and written communication.
• Ability to gather and interpret information for claims resolution.
• Effective time management and task prioritization.
• Interpersonal skills for diverse customers.

Responsibilities

• Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.
• Analyze and interpret policy coverage and determine liability and damages.
• Negotiate settlements within authority limits.
• Communicate claim status to insureds and agents.
• Maintain documentation in company systems and adhere to standards.
• Participate in training to enhance claim-handling skills.
• Travel as needed for onsite investigations or meetings.
• Maintain punctual attendance at a Company-approved work location.

Skills

Bachelor's degree

Claims experience

Policy language

Communication

Time management

Interpersonal skills

Education

Bachelor’s degree

Job description

Auto-Owners Insurance is seeking an experienced Casualty Claims professional in the United States. After an initial in-person training period, you may have flexible work-from-home time as defined by leadership.

The role involves investigating casualty claims, interpreting policy language, and negotiating settlements within authority limits. Requirements include a Bachelor's degree or equivalent, at least 1 year of related claims experience, strong communication, and the ability to manage