Remote Casualty Claims Specialist

Auto-Owners Insurance; Florence (SC); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Structured training program

Employee mentoring

Competitive compensation

Bonus programs

Paid time off

Job summary

Auto-Owners Insurance is seeking an experienced Casualty Claims professional to join our team. After initial in-person training, you may have flexible work-from-home time as defined by leadership.

The role involves investigating casualty claims, evaluating coverage, negotiating settlements, and maintaining meticulous documentation. The candidate should have a Bachelor's degree or equivalent and at least 1 year of related claims experience, plus strong communication and interpersonal skills to

Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• At least 1 year of related insurance or claims experience.
• Basic understanding of casualty policy language.
• Strong verbal and written communication.
• Ability to gather and interpret information for effective claims resolution.
• Demonstrated ability to manage time and tasks efficiently.
• Interpersonal skills to deal with diverse customers and situations.

Responsibilities

• Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.
• Analyze and interpret policy coverage and determine liability and damages.
• Negotiate claims settlements in accordance with company procedures and within authority limits.
• Communicate claim status to all relevant stakeholders, including insureds and agents.
• Maintain accurate documentation in company systems and adhere to regulatory and internal standards.
• Participate in training and education programs to enhance claim-handling skills.
• Travel as needed for onsite investigations or meetings.
• Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.

Skills

Degree & Experience

Communication

Time Management

Interpersonal Skills

Education

Bachelor's degree or equivalent

Job description

Auto-Owners Insurance is seeking an experienced Casualty Claims professional to join our team. After initial in-person training, you may have flexible work-from-home time as defined by leadership.

The role involves investigating casualty claims, evaluating coverage, negotiating settlements, and maintaining meticulous documentation. The candidate should have a Bachelor's degree or equivalent and at least 1 year of related claims experience, plus strong communication and interpersonal skills to