Remote Case & Travel Operations Specialist

Lemoine Company; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

LEMOINE is seeking a detail-oriented Case and Travel Operations Coordinator to support our federal human services program. The role focuses on reviewing case documentation, address verification, and coordinating travel logistics for field personnel, requiring strong organizational and communication skills.

You will manage data accuracy, streamline processes, and work with multiple teams to resolve operational issues while maintaining confidentiality and compliance with federal requirements.

Qualifications

• High school diploma or equivalent required; further degree preferred.
• Experience in admin support, data entry, records review, scheduling, travel coordination.
• Experience supporting government or federal travel programs preferred.
• Ability to maintain confidentiality and comply with policies.
• Ability to complete required federal/client/company trainings before start.
• Must pass pre-employment screenings and background checks.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office including Excel, Word, Teams, Outlook.
• Authorized to work in the United States.

Responsibilities

• Review case documentation and notes to ensure accuracy and compliance.
• Identify missing documentation, inconsistencies, and data discrepancies.
• Enter, upload, reconcile and verify case information in databases.
• Conduct address research and verification for field assignments.
• Coordinate travel arrangements for field personnel.
• Prepare itineraries and manage reservations; handle changes.
• Track travel expenses and ensure budget compliance.
• Maintain accurate case records and travel logs.
• Coordinate with field ops, case management, QA and finance to resolve issues.
• Monitor case progress and surge activity.
• Maintain confidentiality and comply with security policies.
• Protect sensitive participant and government information.
• Perform additional duties as assigned.

Skills

Attention to detail

Data entry

Quality & compliance

Travel coordination

Communication skills

Confidentiality

Training compliance

Background checks

Time management

Microsoft Office

Authorization to work in US

Education

High school diploma or equivalent

Associate or bachelor’s degree in business/related field preferred

Tools

Microsoft Office Suite

Job description

LEMOINE is seeking a detail-oriented Case and Travel Operations Coordinator to support our federal human services program. The role focuses on reviewing case documentation, address verification, and coordinating travel logistics for field personnel, requiring strong organizational and communication skills.

You will manage data accuracy, streamline processes, and work with multiple teams to resolve operational issues while maintaining confidentiality and compliance with federal requirements.