Bilingual Field Ops Specialist – Community Services Travel

Lemoine Company; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Workforce Group, a LEMOINE company, seeks a bilingual Field Operations Specialist to support a federal human services program across urban, suburban, and rural areas. This field-based role requires frequent travel, independent work, and thorough documentation in secure systems.

Ideal candidates have a high school diploma or equivalent, 1 year field operations experience, and bilingual English/Spanish proficiency, with strong communication and safety awareness.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of experience in field operations in related areas such as human services, community outreach, case management, investigations, residential/community visits, or similar work.
• Associate or bachelor’s degree in social work, human services, criminal justice, psychology, sociology, public administration, emergency management, or related field is strongly preferred.
• Experience conducting residential visits, field-based assessments, or community outreach activities is strongly preferred.

Responsibilities

• Conduct in-person field visits within an assigned geographic region.
• Verify participant residence information and document findings.
• Observe safety and wellness indicators and document observations.
• Record household and contact information per program protocols.
• Utilize mobile tools and secure systems for timely documentation.
• Coordinate with supervisors, dispatch, language access services and program staff.
• Complete visit reports and data entry accurately and timely.
• Identify and escalate safety concerns per procedures.

Skills

Travel frequently

Driver's license

Independent work

Verbal and written communication

Documentation

Smartphone usage

GPS/routing tools

Microsoft Office

Situational awareness

Background check clearance

Bilingual English/Spanish

Training completion

Education

High school diploma or equivalent

Associate or bachelor’s degree in related field

Tools

GPS/routing tools

Microsoft Office

Job description

The Workforce Group, a LEMOINE company, seeks a bilingual Field Operations Specialist to support a federal human services program across urban, suburban, and rural areas. This field-based role requires frequent travel, independent work, and thorough documentation in secure systems.

Ideal candidates have a high school diploma or equivalent, 1 year field operations experience, and bilingual English/Spanish proficiency, with strong communication and safety awareness.