Remote Case Manager – Rare Endocrinology & Tumor Care

Alexion Pharma Spain S.L.; Wilmington (DE); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Alexion Pharma Spain S.L. is seeking a Case Manager for the Rare Endocrinology & Rare Tumor (RERT) team. The role centers on delivering personalized patient services, onboarding, and long-term treatment coordination from a home office in the Central Time Zone.

Expect patient and HCP engagement, education, and access support with occasional travel. The CM collaborates across internal partners and external vendors to ensure timely case resolution and high-quality patient care.

Qualifications

• Associates degree required; counseling, social work, nursing, advocacy, or science background is a plus.

Responsibilities

• Provide high-touch patient support and navigation from onboarding to long-term adherence.
• Develop compliant relationships with internal and external stakeholders to ensure timely case progression.
• Escalate access or reimbursement issues to appropriate teams to resolve customer blockers.
• Document interactions thoroughly to maintain visibility into patient case status and outcomes.

Skills

Communication skills

Problem-solving

Data entry

Computer literacy

Education

Associates Degree

Job description

Alexion Pharma Spain S.L. is seeking a Case Manager for the Rare Endocrinology & Rare Tumor (RERT) team. The role centers on delivering personalized patient services, onboarding, and long-term treatment coordination from a home office in the Central Time Zone.

Expect patient and HCP engagement, education, and access support with occasional travel. The CM collaborates across internal partners and external vendors to ensure timely case resolution and high-quality patient care.