Remote Case Manager - New York

Scion Staffing; New York (NY); On-site; USD 66,000 - 92,000; Full time

Benefits offered by this job

Remote opportunity for NY residents

Medical, dental, vision insurance

401(k) with company match

HSA

Life insurance and disability coverage

Paid time off and parental leave

Job summary

Scion Staffing has been engaged to conduct a search for an experienced Personal Injury Pre-Litigation Case Manager for a national, growing practice. This fully remote, direct-hire opportunity is open to candidates residing in New York, with ownership of cases from intake through settlement.

The ideal candidate will manage 90+ active files, coordinate medical care, prepare demand packages, and drive matters toward resolution in a fast-paced, supportive environment.

Qualifications

• 2–6 years of experience as a Personal Injury Pre-Litigation Case Manager, with demonstrated experience independently managing cases from intake through settlement
• Proven ability to successfully manage a high-volume caseload of 90+ active files
• Hands-on experience with medical management, medical records and bills, client intake, case progression, and personal injury claims processes
• Experience with case management technology such as Filevine, Neos, EvenUp, Eve, Litify, Clio, SmartAdvocate, or comparable platforms
• Exceptional organization, attention to detail, communication, urgency, and client service skills, with the ability to work independently in a fast-paced remote environment

Responsibilities

• Independently manage a caseload of 90+ personal injury matters from initial intake through settlement, maintaining ownership of case progression, client communication, and critical deadlines
• Serve as the primary client contact throughout the pre-litigation process, providing responsive, compassionate, and professional guidance during each stage of the matter
• Coordinate medical treatment and case-related care, including initial provider assessments, while tracking treatment progress and ensuring cases continue moving forward
• Request, review, organize, and summarize medical records, bills, insurance information, and other documentation necessary to evaluate and advance claims
• Prepare comprehensive demand packages and support settlement negotiations by presenting accurate and compelling case information
• Maintain accurate and timely case information within the firm's case management systems while proactively prioritizing tasks, deadlines, follow-up, and next steps across a high-volume caseload

Skills

Case management

High-volume caseload

Client communication

Remote work independence

Attention to detail

Tools

Filevine

Neos

EvenUp

Litify

Clio

SmartAdvocate

Job description

Scion Staffing has been engaged to conduct a search for an experienced Personal Injury Pre-Litigation Case Manager on behalf of a rapidly growing personal injury law firm with a national presence. This is a fully remote, direct-hire opportunity for candidates residing in New York, offering the opportunity to take meaningful ownership of cases from initial intake through settlement.

POSITION OVERVIEW:

Our client is seeking an experienced Personal Injury Pre-Litigation Case Manager to independently manage a high-volume caseload throughout the entire pre-litigation lifecycle. This individual will serve as the primary point of contact for clients, coordinate medical care, manage case documentation, prepare demand packages, and proactively drive matters toward successful resolution.

The ideal candidate has significant experience managing 90+ active personal injury files, thrives in a fast-paced and evolving environment, and combines strong case management skills with compassionate, high-touch client service.

PERKS:

• Competitive compensation ranging from $66,100–$92,000 annually, depending on experience and qualifications
• 100% remote opportunity for candidates residing in New York
• Eligibility for performance-based bonus opportunities
• Comprehensive benefits including medical, dental, vision, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave
• Opportunity to join a rapidly growing personal injury practice with a technology-forward approach and significant opportunities to make an impact

RESPONSIBILITIES:

• Independently manage a caseload of 90+ personal injury matters from initial intake through settlement, maintaining ownership of case progression, client communication, and critical deadlines
• Serve as the primary client contact throughout the pre-litigation process, providing responsive, compassionate, and professional guidance during each stage of the matter
• Coordinate medical treatment and case-related care, including initial provider assessments, while tracking treatment progress and ensuring cases continue moving forward
• Request, review, organize, and summarize medical records, bills, insurance information, and other documentation necessary to evaluate and advance claims
• Prepare comprehensive demand packages and support settlement negotiations by presenting accurate and compelling case information
• Maintain accurate and timely case information within the firm's case management systems while proactively prioritizing tasks, deadlines, follow-up, and next steps across a high-volume caseload

QUALIFICATIONS:

• 2–6 years of experience as a Personal Injury Pre-Litigation Case Manager, with demonstrated experience independently managing cases from intake through settlement
• Proven ability to successfully manage a high-volume caseload of 90+ active files
• Hands-on experience with medical management, medical records and bills, client intake, case progression, and personal injury claims processes
• Experience with case management technology such as Filevine, Neos, EvenUp, Eve, Litify, Clio, SmartAdvocate, or comparable platforms
• Exceptional organization, attention to detail, communication, urgency, and client service skills, with the ability to work independently in a fast-paced remote environment

COMPENSATION AND BENEFITS:

This position offers a competitive base salary ranging from $66,100–$92,000 annually, depending on experience and qualifications, along with eligibility for performance-based bonus opportunities.

Benefits include medical, dental, and vision insurance; a 401(k) with company match; HSA; life insurance; disability coverage; paid time off; and parental leave. This is a fully remote position for candidates residing in New York.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that has enacted fair‑chance, arrest‑, or conviction‑based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applicants with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non‑biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.