Remote Case Manager – Health Care Travel

CVS Health; Oregon; Hybrid; USD 29,000 - 62,000; Full time

Job summary

CVS Health in the United States is seeking a Case Management Coordinator for a full-time telework role with substantial travel to counties in the region. You will support members with scheduling, benefits access, and education using care management tools to achieve optimal outcomes.

The role emphasizes critical thinking, collaboration with case managers and medical directors, and guiding members toward informed healthcare decisions while adhering to regulatory guidelines.

Qualifications

• 2+ years of experience in behavioral health or social services.
• Willing to travel 50-75% and have reliable transportation.
• 1+ year of experience with Microsoft Office Suite (MS Word, Excel, Outlook and PowerPoint)

Responsibilities

• Evaluate member needs/eligibility and recommend care plan approaches.
• Identify high-risk factors and appropriate referrals to clinical care.
• Coordinate and monitor assigned care plan activities and progress.
• Collaborate with medical directors and case managers to overcome barriers to goals.
• Escalate quality of care issues through established channels.

Skills

Travel flexibility

Behavioral health experience

Education

Bachelor's degree or non-licensed master in behavioral health

Tools

Microsoft Office

Job description

CVS Health in the United States is seeking a Case Management Coordinator for a full-time telework role with substantial travel to counties in the region. You will support members with scheduling, benefits access, and education using care management tools to achieve optimal outcomes.

The role emphasizes critical thinking, collaboration with case managers and medical directors, and guiding members toward informed healthcare decisions while adhering to regulatory guidelines.