Remote Case Management Specialist — Health Plan DSNP

CVSHealth; Kentucky; Remote; USD 29,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Case Management Coordinator for a full-time telework role open to US candidates. The position supports DSNP members enrolled in Medicare and Medicaid, coordinating care planning, scheduling appointments, and helping members access benefits.

Daily schedule is Monday–Friday 8:00 am–5:00 pm EST; we emphasize compassionate communication, collaboration with providers, and adherence to regulatory standards to improve health outcomes.

Qualifications

• 2+ years experience in behavioral health or social services.
• Must be able to work 8:00a-5:00p EST.
• 2+ years experience with MS Office applications (Word, Excel, Outlook).

Responsibilities

• Evaluate members' needs and eligibility and plan care resolution.
• Coordinate care plans and monitor progress.
• Identify high-risk factors and refer to appropriate care pathways.
• Support member access to benefits and services.

Skills

Behavioral health experience

Communication skills

Education

Bachelor's degree or MA in behavioral health/human services

Tools

MS Office (Word, Excel, Outlook)

Job description

CVS Health is seeking a Case Management Coordinator for a full-time telework role open to US candidates. The position supports DSNP members enrolled in Medicare and Medicaid, coordinating care planning, scheduling appointments, and helping members access benefits.

Daily schedule is Monday–Friday 8:00 am–5:00 pm EST; we emphasize compassionate communication, collaboration with providers, and adherence to regulatory standards to improve health outcomes.