Remote Case Management Coordinator

4062 Aetna Resources, LLC; Kentucky; On-site; USD 60,460,000 - 117,195,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligibility

Remote-friendly role

Job summary

CVS Health is hiring a Case Management Coordinator to support members remotely. You will evaluate member needs, coordinate care plans, and help access benefits, education, and services using care management tools while maintaining HIPAA compliance.

The role requires 2+ years in behavioral health or social services, proficient MS Office use, and a dedicated, distraction-free workspace. You will work 8:00 AM–5:00 PM in your market time zone from a home setup.

Qualifications

• 2+ years experience in behavioral health or social services.
• Ability to work 8:00 AM - 5:00 PM in assigned market time zone.
• 2+ years of experience with Microsoft Office Applications (Word, Excel, Outlook).
• Dedicated workspace free of interruptions.

Responsibilities

• Coordinate and implement care plan activities and monitor progress.
• Assist with appointment scheduling and access to benefits and education.
• Provide coaching and support to empower members in decision-making.
• Collaborate with case managers and health professionals to optimize outcomes.

Skills

Case management

Behavioral health

Microsoft Office

Education

Bachelor's degree in Behavioral Health or Human Services

Tools

Microsoft Office

Job description

CVS Health is hiring a Case Management Coordinator to support members remotely. You will evaluate member needs, coordinate care plans, and help access benefits, education, and services using care management tools while maintaining HIPAA compliance.

The role requires 2+ years in behavioral health or social services, proficient MS Office use, and a dedicated, distraction-free workspace. You will work 8:00 AM–5:00 PM in your market time zone from a home setup.