Remote Case Management Analyst — Fast, Precise Decisions

Socket.dev; United States; Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) retirement plan

Health, dental, and vision insurance

Paid time off (PTO)

Job summary

Montcure, LLC is seeking a Case Management Analyst to support a Department of Defense health program, handling disenrollments, re-enrollments, and deferment decisions on a one-business-day clock. You will apply written rules, document evidence, and manage the program mailbox.

Responsibilities include monitoring timeliness, verifying separation dates, and coordinating with external organizations. Requires a Bachelor's degree and 2+ years in similar work, with strong judgment handling sensitive

Qualifications

• Bachelor's degree required.
• 2+ years applying eligibility or procedural rules to individual cases.
• Ability to meet a one-business-day action standard.
• Experience documenting determinations, including the rule applied and the evidence relied on.
• Experience managing a shared mailbox or case intake queue.
• Experience coordinating record corrections with external organizations.
• Sound judgment handling sensitive individual case information.

Responsibilities

• Execute case actions within a one-business-day clock: disenrollment, re-enrollment, deferment determinations, and duplicate-case decisions.
• Apply written decision rules and record the rule applied and evidence relied on for each determination.
• Manage the program mailbox and case intake queue.
• Monitor cases against established timeliness goals.
• Verify separation dates against personnel record sources.

Skills

2+ years applying written eligibility/

one-business-day action standard

document determinations with rule & &e

shared mailbox / case intake queue

coordinate record corrections w/外

sound judgment handling sensitive case

Education

Bachelor's degree

Tools

Veterans Tracking Application

Disability Evaluation System

Integrated DES case actions

Job description

Montcure, LLC is seeking a Case Management Analyst to support a Department of Defense health program, handling disenrollments, re-enrollments, and deferment decisions on a one-business-day clock. You will apply written rules, document evidence, and manage the program mailbox.

Responsibilities include monitoring timeliness, verifying separation dates, and coordinating with external organizations. Requires a Bachelor's degree and 2+ years in similar work, with strong judgment handling sensitive