Remote Case Files & FOIA Analyst

General Dynamics Information Technology, Inc.; Washington (District of Columbia); Hybrid; USD 35,000 - 41,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Case Files Analyst to manage, analyze, and respond to document requests for a government agency. You will operate a shared inbox, log and assign requests, assess who the requester is, and determine what information can be released under SOPs.

You will collaborate with program staff, review files, redact as directed, and support FOIA activities. A Bachelor’s Degree in Social Sciences or related field is preferred; 2+ years of experience

Qualifications

• 2+ years of related document or program analysis experience working at an agency that provides services for underserved/vulnerable populations.
• Experience with sensitive documentation, understanding proper handling of PII and SOPs for release of information.
• Excellent written and verbal communications skills.
• Strong organizational skills and attention to detail.
• Experience working with underserved/vulnerable populations preferred.
• Experience with Microsoft Office (Outlook, Word, Excel and Access).

Responsibilities

• Manage a shared inbox that receives requests for information.
• Log, track and assign requests to oneself and other team members as necessary.
• Analyze requests to understand requester, information sought and what can be released under SOPs.
• Collaborate with program and customer staff to compile requested documents.
• Review files and redact information as directed by SOPs.
• Analyze complex or unique requests by reviewing previous scenarios and seeking guidance.
• Submit completed requests to the requestor based on timelines.
• Manage, track and authorize child advocate appointments for program participants.
• Participate in special projects such as large document requests in litigation inquiries.
• Assist the FOIA team with processing requests and other tasks.

Skills

Document analysis

PII handling

SOP compliance

Microsoft Office

Education

Bachelor’s Degree in Social Sciences or related field

Tools

Outlook

Word

Excel

Access

Job description

General Dynamics Information Technology, Inc. is seeking a Case Files Analyst to manage, analyze, and respond to document requests for a government agency. You will operate a shared inbox, log and assign requests, assess who the requester is, and determine what information can be released under SOPs.

You will collaborate with program staff, review files, redact as directed, and support FOIA activities. A Bachelor’s Degree in Social Sciences or related field is preferred; 2+ years of experience