Program & Information Requests Specialist

General Dynamics Information Technology (GDIT); Washington (District of Columbia); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Flexible work weeks

Total Rewards package

Job summary

General Dynamics Information Technology (GDIT) is seeking a qualified Information Analyst to manage a shared inbox, log and track requests, and collaborate with program staff to compile documents for FOIA requests.

The role requires 3+ years of related experience, a Bachelor's degree in Social Sciences or a related field, and strong writing and organizational skills. Knowledge of SOPs for releasing information and handling PII is preferred.

Qualifications

• 2+ years of related document or program analysis experience working at an agency that provides services for underserved/vulnerable populations.
• Experience with sensitive documentation and handling of PII according to SOPs.
• Excellent written and verbal communications skills.
• Strong organizational skills and attention to detail.
• Experience with Microsoft Office (Outlook, Word, Excel and Access).

Responsibilities

• Manage a shared inbox that receives requests for information. Log, track and assign requests to oneself and other team members as necessary.
• Analyze requests to understand who the requestor is, what information is being sought and what information can be released based on requestor’s affiliation to the information and SOPs.
• Collaborate with program and/or customer staff to compile the requested documents.
• Review files and redact information as directed by SOPs and analyze complex or unique requests.
• Submit completed requests to the requestor based on urgent or standard timelines.
• Manage, track and authorize child advocate appointments for program participants.
• Participate in special projects such as fulfilling large document requests in response to litigation inquiries.
• Assist the FOIA team with processing requests and other tasks as requested.

Skills

Organizing

Teamwork

Writing

Education

Bachelor's Degree in Social Sciences or relevant field

Job description

General Dynamics Information Technology (GDIT) is seeking a qualified Information Analyst to manage a shared inbox, log and track requests, and collaborate with program staff to compile documents for FOIA requests.

The role requires 3+ years of related experience, a Bachelor's degree in Social Sciences or a related field, and strong writing and organizational skills. Knowledge of SOPs for releasing information and handling PII is preferred.