Remote Career Navigator for Refugees

International Rescue Committee; Oregon; Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

10 paid sick leave

10 U.S. holidays

20-25 generous paid time off

Medical insurance starting at $163/mo

Dental starting at $6.50/mo

Vision starting at $5/mo

Flexible spending accounts

Job summary

The International Rescue Committee is seeking a Career Development Specialist to support newly arrived refugees through a fully virtual program. You will guide participants from intake to Professional Advancement Plans, coordinating with training partners and IRC staff to help clients pursue education, credential evaluation, and placement opportunities.

This role requires strong communication, caseload management, and the ability to work remotely across states.

Qualifications

• 1–2 years of demonstrated experience in a human services field.
• Strong written, oral, and interpersonal communication skills, including the ability to build rapport with clients by phone and video.
• Ability to deliver services remotely to clients across states and time zones, protect client confidentiality and sensitive documents, and work independently as part of a fully virtual team.
• Experience managing a high-volume caseload, with strong organization, prioritization, time management, and follow-through.
• Ability to build and maintain productive internal and external relationships.
• Ability to research and navigate workforce, education, and social service systems in unfamiliar local markets.
• Proficiency with Microsoft Office, video conferencing, and remote collaboration tools, and with tracking and reporting information in a database.
• Commitment to anti-racism, ongoing learning, and equitable service to all eligible clients.
• Fluency in spoken and written English.

Responsibilities

• Outreach and Intake: Conduct virtual outreach, intake, and enrollment for eligible participants, including verifying eligibility documentation.
• Career Navigation: Develop an individualized Professional Advancement Plan (PAP) and review it with participants, guiding them toward training and credential evaluation.
• Coordination: Work with various units and partners to move participants between navigation, training, and placement services.
• Compliance: Maintain accurate case files in ETO for ORR reporting and IRC financial controls.

Skills

Caseload management

Remote work

Communication skills

Microsoft Office

Video conferencing

Client confidentiality

English fluency

Education

Undergraduate degree in Social Work

Tools

Microsoft Office

Video conferencing tools

Job description

The International Rescue Committee is seeking a Career Development Specialist to support newly arrived refugees through a fully virtual program. You will guide participants from intake to Professional Advancement Plans, coordinating with training partners and IRC staff to help clients pursue education, credential evaluation, and placement opportunities.

This role requires strong communication, caseload management, and the ability to work remotely across states.