Remote Care Operations Analyst (BH) | $35+/hr

MaziCTools; Los Angeles (CA); Hybrid; USD 48,000 - 63,000; Full time

Benefits offered by this job

401(k) plan

Employee Stock Purchase Plan

Life insurance

Job summary

Aetna is seeking an Analyst, Care Associate BH to support social healthcare delivery and client care across the United States. This remote role focuses on analyzing care processes, documenting cases, and aiding caseworkers in delivering appropriate quality care.

The position emphasizes collaboration with clinical teams, eligibility checks, and maintaining timely documentation in health systems. A Bachelor degree is required, with full-time commitment and flexible support across the U.S.

Qualifications

• Social healthcare insights and experience in patient-facing support.
• Experience with case management processes and cross-functional support.
• Proficiency with computer systems and data entry for health services.

Responsibilities

• Support care coordination and wellbeing program delivery.
• Assist with case management and assignment to caseworkers.
• Verify eligibility for plans and maintain timely documentation.
• Coordinate with clinical teams to ensure quality care and access to resources.
• Utilize health information systems to document and track cases.

Skills

Social Healthcare

Customer support

Computer skills

Education

Bachelor Degree

Job description

Aetna is seeking an Analyst, Care Associate BH to support social healthcare delivery and client care across the United States. This remote role focuses on analyzing care processes, documenting cases, and aiding caseworkers in delivering appropriate quality care.

The position emphasizes collaboration with clinical teams, eligibility checks, and maintaining timely documentation in health systems. A Bachelor degree is required, with full-time commitment and flexible support across the U.S.