Remote Care Management Support Specialist

Humana Inc; Kentucky; Hybrid; USD 39,000 - 49,000; Full time

Benefits offered by this job

Work from Home

Job summary

Humana Inc. is seeking a Care Management Support Assistant to assist in administering care management and providing non-clinical support to assess members' needs and plan resources for wellness.

You will guide members and families toward appropriate services while handling clerical and operational tasks on routine assignments. The role supports remote work with occasional travel to Humana offices for training or meetings, and requires familiarity with healthcare resources and strong Microsoft

Qualifications

• 3+ years of technical experience.
• Administration support experience in a healthcare industry.
• Familiarity with care and well-being resources.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Responsibilities

• Provide non-clinical support to the assessment and evaluation of members' needs and requirements.
• Guide members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.
• Performs administrative/clerical/operational/customer support/computational tasks.
• Typically work on routine and patterned assignments.

Skills

3+ years of technical experience

Administration support experience in a

Familiarity with care and well-being资源

Passion for improving consumer体验

Education

Associate's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Access

Job description

Humana Inc. is seeking a Care Management Support Assistant to assist in administering care management and providing non-clinical support to assess members' needs and plan resources for wellness.

You will guide members and families toward appropriate services while handling clerical and operational tasks on routine assignments. The role supports remote work with occasional travel to Humana offices for training or meetings, and requires familiarity with healthcare resources and strong Microsoft