Care Management Support Specialist

Humana Inc; Florida; Hybrid; USD 38,000 - 46,000; Full time

Job summary

Humana Inc in Florida seeks a Care Management Support Assistant to provide non-clinical support for member assessments and evaluation, guiding families to resources and coordinating with care teams.

You will perform routine administrative tasks under supervision, report to the Associate Operations Director, and help improve consumer experiences through reliable service and attention to quality standards.

Qualifications

• 2 years of Microsoft Word, Outlook, and Excel experience
• 1+ years of Administrative support experience in a healthcare setting
• Familiarity with care and well-being resources
• Bilingual English/Spanish (preferred)

Responsibilities

• Provide non-clinical support to assessment and evaluation of members' needs
• Perform basic administrative/clerical/operational tasks under supervision
• Guide members/families toward resources for care and wellbeing

Skills

MS Office

Administrative support

Healthcare familiarity

Customer service

Education

Associate's Degree

Tools

Microsoft Access

Job description

Humana Inc in Florida seeks a Care Management Support Assistant to provide non-clinical support for member assessments and evaluation, guiding families to resources and coordinating with care teams.

You will perform routine administrative tasks under supervision, report to the Associate Operations Director, and help improve consumer experiences through reliable service and attention to quality standards.