Care Management Team Lead - Clinician Coach & Leader

PacificSource; Boise (ID); On-site; USD 83,000 - 137,000; Full time

Job summary

PacificSource seeks an experienced Health Services Manager to lead Clinical Care Managers across assigned lines of business. You will hire, train, coach, and evaluate team performance while ensuring program effectiveness and quality outcomes.

Required are five years of clinical experience with case management, plus an active RN license and CCM certification (or within two years of hire). Travel ~5% may be necessary.

Qualifications

• Minimum five years clinical experience, including case management.
• CCM certification required or obtained within two years of hire.
• Active, unrestricted RN license or equivalent credential required.

Responsibilities

• Lead Clinical Care Managers across lines of business.
• Hire, train, coach, and evaluate team performance.
• Monitor workflows, productivity, and quality metrics.
• Provide supervision, orientation, and ongoing development for staff.
• Participate in hiring decisions with Director/Health Services Manager.

Skills

Leadership

Team building

Communication

Problem solving

Process improvement

Decision making

Mentoring

Collaboration

Education

RN license

CCM certification

LPC/LMFT/LCSW credentials

Tools

Word

Excel

PowerPoint

Job description

PacificSource seeks an experienced Health Services Manager to lead Clinical Care Managers across assigned lines of business. You will hire, train, coach, and evaluate team performance while ensuring program effectiveness and quality outcomes.

Required are five years of clinical experience with case management, plus an active RN license and CCM certification (or within two years of hire). Travel ~5% may be necessary.