Remote Care Management Lead — Team Growth & Quality

UnitedHealth Group; Meridian (ID); Remote; USD 92,000 - 164,000; Full time

Benefits offered by this job

Benefits package

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group's UnitedHealthcare division in Idaho is hiring a regional manager of health services. The role requires managing staff, ensuring performance, understanding contractual requirements, and coordinating workflows with multiple departments.

Remote flexibility is offered for Ada or Canyon Counties residents. The position demands a current Idaho license (RN/PA/LCSW/LMSW/LSLW) and at least 3 years in healthcare case management, plus leadership experience.

Qualifications

• Active Idaho license (RN/PA/LCSW/LMSW/LSCW) required.
• 3+ years of healthcare case management experience.
• 1+ years presenting to leadership.
• 1+ years analyzing process improvement.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).
• Residence in IDHW Region 3 or 4 or within 25 miles of these regions.

Responsibilities

• Selects, manages, mentors and supports staff in designated departments and region.
• Develops clear goals and communicates expectations; holds team accountable.
• Understand contractual requirements to meet member needs.
• Identify and prioritize process improvement projects and implement changes.
• Ensure standardized workflow execution with audits and compliance reviews.
• Collaborate with Health Services team to ensure outcomes.
• Coordinate with other departments for workflow plans and implementation.
• Train and coach direct reports; conduct field visits bi-annually.

Skills

Case management

Leadership presentation

MS Office proficiency

Windows navigation

Education

Idaho professional license (RN/PA/LCSW/LMSW/LSW)

Job description

UnitedHealth Group's UnitedHealthcare division in Idaho is hiring a regional manager of health services. The role requires managing staff, ensuring performance, understanding contractual requirements, and coordinating workflows with multiple departments.

Remote flexibility is offered for Ada or Canyon Counties residents. The position demands a current Idaho license (RN/PA/LCSW/LMSW/LSLW) and at least 3 years in healthcare case management, plus leadership experience.