Remote Care Coordinator - Chronic Care Management

TimeDoc Health, Inc.; United States; Remote; USD 25.000 - 39.000; Teilzeit

Zusammenfassung

TimeDoc Health, Inc. is seeking CARE COORDINATORS to support patients with chronic conditions via Chronic Care Management (CCM). This phone-based, productivity-driven role operates in a remote environment, with structured schedules and daily targets.

Ideal for clinical professionals comfortable with high call volume and documentation. You will conduct CCM calls, educate patients, coordinate care, and maintain detailed records in the EMR, while upholding HIPAA and patient confidentiality

Qualifikationen

• Minimum 1-3 year of experience as a CMA/RMA or LPN.
• Active certification or multistate license for LPNs.
• Strong verbal and written communication skills in English.
• Comfortable being on the phone most of the day.
• Experience with EMR/EHR systems.
• Organized, reliable, and able to work independently in a remote setting.

Aufgaben

• Conduct monthly CCM phone calls with the assigned practice.
• Complete required patient interactions to meet CCM service goals.
• Educate patients on chronic conditions and care plans.
• Coordinate care with provider offices, pharmacies, and community resources.
• Identify gaps in care and social determinants of health.
• Create and update personalized care plans in the EMR.
• Accurately document all patient interactions.
• Maintain HIPAA compliance and patient confidentiality.

Kenntnisse

CMA/RMA/LPN experience

English communication

EMR/EHR systems

Remote work capability

Ausbildung

CMA/RMA certification or LPN license

Tools

EMR/EHR software

Jobbeschreibung

TimeDoc Health, Inc. is seeking CARE COORDINATORS to support patients with chronic conditions via Chronic Care Management (CCM). This phone-based, productivity-driven role operates in a remote environment, with structured schedules and daily targets.

Ideal for clinical professionals comfortable with high call volume and documentation. You will conduct CCM calls, educate patients, coordinate care, and maintain detailed records in the EMR, while upholding HIPAA and patient confidentiality