Remote Care Coordination & Scheduling Specialist

Atrium Health; Rural Hall (NC); À distance; USD 29 000 - 43 000; Plein temps

Résumé du poste

Advocate Health in the United States seeks a full-time Referral Coordinator to streamline patient referrals, obtain authorizations and educate patients on insurance coverage. The role supports coordinators and providers across multiple departments, ensuring timely scheduling and care coordination.

Responsibilities include coordinating referrals, preparing estimates, and guiding patients through benefits while maintaining accurate schedules and minimizing care gaps.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage and Medical Necessity policies preferred.
• Customer service experience required.

Responsabilités

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Connaissances

Referral coordination

Insurance knowledge

Customer service

Scheduling

Communication skills

Formation

High School Diploma or GED

Computer experience

Outils

Medical records software

Description du poste

Advocate Health in the United States seeks a full-time Referral Coordinator to streamline patient referrals, obtain authorizations and educate patients on insurance coverage. The role supports coordinators and providers across multiple departments, ensuring timely scheduling and care coordination.

Responsibilities include coordinating referrals, preparing estimates, and guiding patients through benefits while maintaining accurate schedules and minimizing care gaps.