Remote CAM Technical Support & Training Specialist

Shaw Industries Ltd

Dallas (TX)

Remote

USD 45,000 - 75,000

Full time

2 days ago

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Job summary

Shaw Industries is seeking a CAM Technical Support Representative for both our commercial and residential businesses. This remote opportunity based in Colorado or Texas requires 60–80% travel to job sites during the week and focuses on solving problems and teaching proper cleaning methods for Shaw products.

You will provide expert cleaning guidance, support sales through training, and deliver technical resources at trade shows.

Qualifications

High School Diploma or GED required.
Minimum of 3 years of commercial and residential cleaning and maintenance experience.
Adequate public speaking, teaching, and training skills with broad audiences.

Responsibilities

Provide industry-leading expertise in cleaning and maintenance of flooring products.
Support sales representatives with training, projects, and product performance.
Provide technical support and training to the professional cleaning industry.
Provide cleaning and maintenance training for new-hire sales representatives.
Attend and work trade shows as a technical resource with demonstrations.
Inspect field project situations; analyze and propose corrective actions and reports.
Treat field situations as training opportunities for future issues.
Discuss cleaning techniques in detail; defend opinions in writing when needed.
Develop technical literature and maintenance materials; sign-off in warranty process.
Conduct cleaning studies; evaluate chemicals and equipment.
Plan and conduct cleaning trials.