Remote CAM Technical Support for Flooring Solutions

Shawfloorscareers; Austin (TX); Remote; USD 55,000 - 75,000; Full time

Job summary

Shaw Industries is seeking a CAM Technical Support Representative to support commercial and residential flooring cleaning and maintenance, with strong communication and instructional skills.

This is a remote opportunity based in Colorado or Texas, requiring 60–80% travel to job sites during the week. The role includes training customers and sales staff, delivering demonstrations, and providing technical guidance on Shaw products.

Qualifications

• High School Diploma or GED is required.
• Minimum of 3 years of commercial and residential cleaning and maintenance experience.
• Understanding of cleaning methods, equipment and chemicals used on Shaw products.
• Public speaking, teaching and training skills to interact with diverse audiences.
• Leadership, professionalism and ability to handle confidential information.
• Remote role with 60–80% travel to job sites.

Responsibilities

• Provide expertise in cleaning and maintenance of flooring products for commercial and residential environments.
• Support sales representatives with training, projects and product performance.
• Provide technical support and training to the professional cleaning industry.
• Attend trade shows as a technical resource and provide demonstrations.
• Inspect field situations, analyze problems and propose corrective actions.
• Develop technical literature and sign off in warranty processes.
• Plan and conduct cleaning trials and evaluate chemicals and equipment.

Skills

Public speaking

Training

Leadership

Interpersonal skills

Time management

Problem solving

Education

High School Diploma or GED

Job description

Shaw Industries is seeking a CAM Technical Support Representative to support commercial and residential flooring cleaning and maintenance, with strong communication and instructional skills.

This is a remote opportunity based in Colorado or Texas, requiring 60–80% travel to job sites during the week. The role includes training customers and sales staff, delivering demonstrations, and providing technical guidance on Shaw products.