Remote Call Center Rep — Part-Time, $28-$32/hr, Benefits

Online River, LLC; United States; Remote; USD 39,000 - 44,000; Part time

Benefits offered by this job

Medical Insurance

Vision coverage

Dental Coverage

Job summary

Online River, LLC is seeking a friendly Call Center Representative to join our Customer Service team on a part-time basis. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing product information.

Ideal candidates have excellent communication, patience, and the ability to manage high-volume calls while updating the CRM and collaborating with other teams to ensure customer satisfaction.

Qualifications

• Previous call center experience required.
• Strong communication and listening skills.
• Ability to handle high-volume calls.
• CRM/data entry proficiency.
• Detail-oriented and patient.

Responsibilities

• Handle inbound and outbound calls with courtesy and efficiency.
• Identify and troubleshoot customer issues; escalate as needed.
• Provide accurate information about products and services.
• Assist customers with orders and tracking statuses.
• Input and update customer data in CRM.

Skills

Call center experience

Verbal communication

CRM familiarity

Problem solving

Multitasking

Customer focus

Tools

CRM software

Job description

Online River, LLC is seeking a friendly Call Center Representative to join our Customer Service team on a part-time basis. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing product information.

Ideal candidates have excellent communication, patience, and the ability to manage high-volume calls while updating the CRM and collaborating with other teams to ensure customer satisfaction.