Remote Call Center Rep – Flexible Hours, Bonuses

Hibachibot Korean Bbq; Park City (UT); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K

401K match

Medical

Dental

Vision

Bonuses

Work life balance

Amazing culture

Job summary

A growing medical device company is looking for a Remote Customer Care Representative to join their team. This position requires maintaining a positive attitude and providing excellent service to customers across various channels. Candidates should have at least 1 year of customer service experience, a high school diploma, and be familiar with Microsoft and NetSuite or Oracle. The job offers flexibility in scheduling and encourages a team-oriented approach. Benefits include 401K, medical, and work-life balance.

Qualifications

• Minimum of 1 year experience in Customer Service with measured metrics.
• Proven experience performing computer skills and managing multiple tasks.
• Prior experience in a call center environment is preferred.

Responsibilities

• Maintaining a positive and professional attitude toward customers.
• Communicating with customers and responding to inquiries promptly.
• Troubleshooting products following the complaint handling process.
• Coordinating with other departments to resolve issues.

Skills

Customer Service

Multitasking

Critical thinking

Computer skills

Education

High School Diploma or GED

Tools

Microsoft

NetSuite or Oracle

Job description

A growing medical device company is looking for a Remote Customer Care Representative to join their team. This position requires maintaining a positive attitude and providing excellent service to customers across various channels. Candidates should have at least 1 year of customer service experience, a high school diploma, and be familiar with Microsoft and NetSuite or Oracle. The job offers flexibility in scheduling and encourages a team-oriented approach. Benefits include 401K, medical, and work-life balance.