Remote Call Center Agent — Inbound Support

Journeyfront; Houston (TX); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Life and Supplemental Insurance

Paid Holidays

Paid Time Off

Paid Training

Remote from home

Job summary

PATLive is seeking friendly, customer-focused individuals to join our team in a full-time remote role dedicated to handling inbound calls for the Florida Department of State, Division of Corporations. In this role, you will serve as a helpful voice for caller inquiries, providing professional assistance in a fast-paced environment.

If you are looking for a stable, work-from-home opportunity with a reputable company and supportive culture, we encourage you to apply!

Qualifications

• Outstanding interpersonal skills with a friendly, patient phone presence.
• Comfortable using computers, navigating software applications, and managing multi-screen workflows.
• Strong work ethic, punctuality, and commitment to a structured schedule.
• A quiet, private home office setup.
• Ability to pass a standard background check.

Responsibilities

• Answer incoming calls for the Florida Division of Corporations with professionalism, patience, and efficiency.
• Navigate computer systems and software tools quickly to access information and resolve caller inquiries.
• Maintain high customer service standards while managing high-volume call traffic.
• Deliver accurate information clearly and courteously to callers.

Skills

Exceptional Communication

Technical Aptitude

Dependability

Dedicated Workspace

Background Check

Job description

PATLive is seeking friendly, customer-focused individuals to join our team in a full-time remote role dedicated to handling inbound calls for the Florida Department of State, Division of Corporations. In this role, you will serve as a helpful voice for caller inquiries, providing professional assistance in a fast-paced environment.

If you are looking for a stable, work-from-home opportunity with a reputable company and supportive culture, we encourage you to apply!