Remote CAD Standards & Support Specialist

Hanson Professional Services, Inc.; Raleigh (NC); Hybrid; USD 50,000 - 69,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

401(k) with matching" contribution

Employee Stock Ownership Plan

Health & well-being plans

Financial wellness plans

Work-life balance programs

Job summary

Hanson Professional Services, Inc. is seeking a Deputy CAD Administrator to maintain CAD standards, support users, and improve design workflows. The role reports to the CAD Administrator and helps ensure scalable, consistent practices across projects and offices.

The position supports hybrid or fully remote work, combines technical CAD governance with user training, and contributes to project delivery while enabling company growth.

Qualifications

• Associate degree or higher in CAD, Engineering Technology, Drafting, or related field (or equivalent experience).
• 5 to 10 years of experience using CAD platforms in a professional environment.
• Proficiency with MicroStation and/or Bentley OpenX products and/or ProjectWise (additional platforms such as AutoCAD, Civil3D, Revit, or other BIM tools are a plus).
• Strong understanding of CAD standards, plotting, and file management.
• Ability to troubleshoot technical issues and communicate solutions clearly.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist in maintaining and enforcing company CAD standards, libraries, and best practices.
• Help document CAD procedures and workflows.
• Support quality control reviews to ensure deliverables comply with company and client standards.
• Provide day-to-day support to CAD users, including troubleshooting software, files, and plotting issues.
• Assist with onboarding new employees by setting up CAD profiles, permissions, and tools.
• Support the development and delivery of CAD training materials and learning sessions.
• Assist with software installations, version updates, and license coordination.
• Support file management, project setup, and directory structures in coordination with client requirements, IT, and project managers.
• Assist with client Workspace deployment, troubleshooting and enhancements as needed.
• Help evaluate new CAD tools, plugins, and workflows to improve efficiency.
• Collaborate with engineering, design, and project teams to resolve CAD related challenges.
• Assist in managing client-based CAD resources.
• Support cross-discipline coordination and data exchange between CAD platforms.
• Identify opportunities to improve CAD workflows, automation, and standardization.
• Gather user feedback and assist in implementing process enhancements to support scalability and growth.

Skills

CAD proficiency

Problem solving

Communication

Organizational skills

Education

Associate degree or higher in CAD/Engineering Technology/Drafting

Tools

MicroStation

Bentley OpenRoads/OpenX

ProjectWise

AutoCAD/Civil 3D/Revit

Job description

Hanson Professional Services, Inc. is seeking a Deputy CAD Administrator to maintain CAD standards, support users, and improve design workflows. The role reports to the CAD Administrator and helps ensure scalable, consistent practices across projects and offices.

The position supports hybrid or fully remote work, combines technical CAD governance with user training, and contributes to project delivery while enabling company growth.