Remote Business Solutions Analyst (Customer Care)

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; United States; Teletrabalho; USD 60 000 - 96 000; Tempo integral

Resumo da oferta

SouthState Bank is seeking a Business Analyst to analyze business needs, identify opportunities, and develop solutions that move initiatives from concept to implementation.

You will lead cross-functional projects, create dashboards, and monitor performance using data visualization tools; a Bachelor's degree and 1–3 years in business analysis are required, with a remote/hybrid work arrangement available for residents in eligible states.

Qualificações

• Bachelor’s degree in a related field is required.
• 1–3 years of experience in business analysis or equivalent.
• Strong knowledge of analytics, process improvement, and change management.

Responsabilidades

• Analyze business needs and identify opportunities for improvement.
• Develop solutions and coordinate cross-functional resources to move initiatives from concept through implementation.
• Lead change management, provide training coordination, and monitor outcomes with KPIs.
• Maintain reports and dashboards to provide visibility into performance and trends.
• Support data-driven decision making through ad hoc analyses.

Conhecimentos

Business analysis

Process improvement

Project management

Change management

Data visualization

Stakeholder management

Reporting tools

Analytical thinking

Formação académica

Bachelor's degree

Ferramentas

Excel

Tableau

Power BI

Descrição da oferta de emprego

SouthState Bank is seeking a Business Analyst to analyze business needs, identify opportunities, and develop solutions that move initiatives from concept to implementation.

You will lead cross-functional projects, create dashboards, and monitor performance using data visualization tools; a Bachelor's degree and 1–3 years in business analysis are required, with a remote/hybrid work arrangement available for residents in eligible states.