Remote Business Retention & Sales Representative

Kids for the Future; Las Vegas (NV); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Paid training

Free Comcast/Xfinity services

PTO & holidays

Tuition reimbursement

Service discounts

Job summary

Comcast is expanding its team with Business Retention and Sales Representatives for a fully remote role. You will help retain existing customers, renegotiate terms, and upsell bundles while meeting retention targets. Candidates should be comfortable with commission-driven earnings and working from home.

Benefits include day-one medical/dental/vision, paid training, and generous PTO, with remote work flexibility and a focus on high-quality customer outcomes.

Qualifications

• Active listening and empathy to resolve issues.
• Ability to work independently and remotely.
• Strong communication to coordinate with multiple departments.

Responsibilities

• Uses active listening, empathy and assumes ownership of customer issues through to resolution.
• Communicates a professional sense of urgency, with various departments, to rectify customer issues.
• Minimizes fall out by strategically offering product bundles and price points that meet the needs of the customers' budget and business applications and expands their product mix with Comcast.
• Meets or exceeds budgeted retention goals for all product lines.
• Demonstrates strong problem solving and communications skills.
• Regular, consistent and punctual attendance.

Skills

Active listening

Empathy

Problem solving

Communication skills

Education

High school diploma or equivalent

Tools

Internet speed 100 Mbps

Home office setup

Job description

Comcast is expanding its team with Business Retention and Sales Representatives for a fully remote role. You will help retain existing customers, renegotiate terms, and upsell bundles while meeting retention targets. Candidates should be comfortable with commission-driven earnings and working from home.

Benefits include day-one medical/dental/vision, paid training, and generous PTO, with remote work flexibility and a focus on high-quality customer outcomes.