Remote Brazil Customer Success Associate

Pattern Data; United States; Remote; USD 24,000 - 35,000; Full time

Job summary

Pattern Data is seeking a Customer Success Manager to own a portfolio of ecommerce clients across Brazil and translate ROI Hunter’s platform into measurable results. This full-time, fully remote role can be based anywhere in Brazil.

You will run client calls, manage renewals, drive adoption, and collaborate with product, marketing, and finance to maximize client value while navigating an international environment.

Qualifications

• At least 2 years of digital marketing experience with client responsibility.
• Ability to read performance data and translate to client actions.
• Strong communication and presentation skills.
• Collaborative, works with product, marketing, and finance.
• Fluent English required; Spanish a plus.

Responsibilities

• Run bi-weekly or monthly calls with clients to apply ROI Hunter strategies.
• Manage renewals and identify upsell opportunities across portfolio.
• Increase platform adoption through training and day-to-day support.
• Join weekly product meetings to stay informed on shipping and rationale.
• Collaborate with product, marketing, and finance when accounts require it.

Skills

Digital marketing

Client management

Communication

English proficiency

Job description

Pattern Data is seeking a Customer Success Manager to own a portfolio of ecommerce clients across Brazil and translate ROI Hunter’s platform into measurable results. This full-time, fully remote role can be based anywhere in Brazil.

You will run client calls, manage renewals, drive adoption, and collaborate with product, marketing, and finance to maximize client value while navigating an international environment.