Remote Branch Operations Coordinator

Apria-Healthcare; Tallahassee (FL); Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical care benefits

Dental and vision coverage

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Life insurance

Job summary

Accendra Health is seeking a customer-focused associate to support daily branch operations and the branch manager. The role is eligible for telecommuting, with responsibilities including answering calls, gathering documentation, verifying insurance, and coordinating equipment deliveries.

Requires high school diploma or GED and at least two years in an office setting. Strong organizational, phone, and interpersonal skills are essential for success in a fast-paced, remote-capable environment.

Qualifications

• Customer service experience in an office setting is preferred.
• Strong phone etiquette and problem-solving abilities are required.
• Ability to multi-task and manage multiple requests efficiently.
• Excellent communication skills, both verbal and written, with attention to detail.

Responsibilities

• Assist with daily branch operations and support the Branch Manager.
• Answer incoming calls, provide information, troubleshoot basic issues, and route to appropriate teams.
• Verify insurance information, process orders, and handle data entry tasks.
• Support scheduling for delivery and pick-up of equipment and collect necessary documentation.

Skills

Customer service

Phone skills

Organizational skills

Multi-tasking

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Accendra Health is seeking a customer-focused associate to support daily branch operations and the branch manager. The role is eligible for telecommuting, with responsibilities including answering calls, gathering documentation, verifying insurance, and coordinating equipment deliveries.

Requires high school diploma or GED and at least two years in an office setting. Strong organizational, phone, and interpersonal skills are essential for success in a fast-paced, remote-capable environment.