Remote Booking Services Coordinator

Socket.dev; New York (NY); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

Comprehensive training

Remote tooling access

Flexible scheduling

One-on-one guidance

Supportive team

Job summary

Socket.dev is seeking a Remote Booking Services Coordinator to support clients with planning and coordinating travel experiences. This role emphasizes strong communication, organization, and independent work in a fully remote setting.

You will manage bookings, confirmations, and client communications, while maintaining accurate profiles and preferences. Training is provided, with ongoing guidance and a collaborative team environment.

Qualifications

• Clear communication and active listening skills.
• Excellent customer service mindset with client-focused approach.
• Attention to detail in planning, booking, and notes.

Responsibilities

• Support clients with organizing trip details, dates, and options.
• Assist with booking coordination, confirmations, and follow-up communication.
• Provide excellent customer service through phone, email, and messaging.
• Maintain accurate client information, preferences, and booking notes.
• Help gather details needed for reservations, itineraries, and planning materials.

Skills

Strong communication

Customer service

Detail-oriented

Remote work

Schedule management

Learn new tools

Job description

Remote Booking Services Coordinator

We are looking for a detail-oriented and service-driven Remote Booking Services Coordinator to assist clients with planning support, booking coordination, and general travel-related service needs. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a flexible remote environment.

Responsibilities:

• Support clients with organizing trip details, dates, and experience options
• Assist with booking coordination, confirmations, and follow-up communication
• Provide excellent customer service through phone, email, and messaging
• Maintain accurate client information, preferences, and booking notes
• Help gather details needed for reservations, itineraries, and planning materials
• Stay informed about available destinations, services, and experience offerings
• Respond to client inquiries and provide timely support
• Collaborate with the team to ensure smooth and positive client experiences
• Perform general administrative tasks related to booking and client support

Skills & Qualifications:

• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Comfortable working remotely and managing your own schedule
• Able to learn new systems and online tools
• Professional, dependable, and motivated
• No prior experience required - full training is provided

What We Provide:

• Comprehensive training and continued support
• Access to tools, resources, and booking systems
• Flexible remote scheduling
• One-on-one guidance to help you grow in the role
• A positive and supportive team environment

Work Environment:

This is a remote role with flexible hours. You will be assisting clients with planning needs, coordinating booking details, and helping ensure smooth, enjoyable travel-related experiences. This position is performance-based and best suited for individuals who are self-motivated and enjoy independent work.