Remote Booking & Scheduling Specialist

HB Travels; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Customer-Focused Role

Job summary

HB Travels is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately. This role offers a remote environment with flexible scheduling and ongoing support for training and development.

Qualifications

• Strong communication skills and professional phone/email etiquette.
• Excellent organizational abilities with meticulous attention to detail.
• Customer-focused mindset and problem-solving aptitude.
• Comfortable researching information online when needed.
• Basic computer proficiency and quick learning of new tools.
• Ability to learn and use booking systems efficiently.
• Strong time-management and reliable, self-motivated work style.
• Past booking or customer-service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries in a timely, professional manner.
• Gather customer needs and preferences to tailor options.
• Research available options and coordinate bookings.
• Verify reservation details and update records accurately.
• Provide confirmations and relevant information to customers.
• Assist with booking updates and changes as needed.
• Communicate with providers to confirm arrangements.
• Maintain accurate and organized booking records.
• Follow up with customers for outstanding information.
• Provide professional support throughout the process.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused mindset

Online research

Basic computer proficiency

Learn booking systems

Time management

Reliable & self-motivated

Booking/customer-service experience (a

Tools

Booking systems

Job description

HB Travels is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately. This role offers a remote environment with flexible scheduling and ongoing support for training and development.