Remote Booking Coordination Specialist

Alegria Travel Services; Greenville (SC); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

100% remote work

Structured onboarding and training

Ongoing professional development

Access to online tools and resources

Continuing education opportunities

Supportive team environment

Job summary

Alegria Travel Services is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details in a remote environment.

The role emphasizes clear communication, attention to detail, and the ability to provide reliable support throughout the reservation process. The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests well organized.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and priorities.
• Comfortable using email and web-based platforms.
• Strong follow-up and problem-solving abilities.
• Previous customer service, reservations, hospitality, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Communication

Organization

Customer-focused

Online research

Multi-tasking

Email skills

Follow-up

Problem solving

Experience in reservations

Job description

Alegria Travel Services is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details in a remote environment.

The role emphasizes clear communication, attention to detail, and the ability to provide reliable support throughout the reservation process. The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests well organized.