Remote Booking Concierge & Reservations Specialist

Sunkissedgetaways; Bloomington (IL); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

100% remote work

Structured onboarding

Ongoing professional development

Continuing education opportunities

Job summary

Sunkissedgetaways is seeking a highly organized Booking Coordination Representative for a 100% remote role. You will assist clients by researching options, coordinating reservations, and managing booking details with a focus on accuracy and proactive communication.

The ideal candidate will excel at clear written/verbal communication, stay organized across multiple requests, and provide reliable support throughout the reservation process in a remote environment.

Qualifications

• Excellent written and verbal communication required.
• Strong organizational skills and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable conducting online research.
• Ability to manage multiple requests and priorities.
• Proficient with email and web-based platforms.
• Strong follow-up and problem-solving abilities.
• Experience in customer service, reservations, hospitality, or coordination is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences
• Research accommodations, transportation, activities, and related services
• Assist with coordinating reservations and confirmations
• Review booking information for accuracy and completeness
• Provide clients with confirmations, updates, and important details
• Assist with changes, adjustments, and special requests
• Maintain accurate client and booking records
• Follow up on pending requests and required information
• Communicate with service providers when necessary
• Provide professional support throughout the booking process

Skills

Communication

Organization

Customer-focused

Online research

Multi-tasking

Email/web platforms

Follow-up

Coordination experience

Job description

Sunkissedgetaways is seeking a highly organized Booking Coordination Representative for a 100% remote role. You will assist clients by researching options, coordinating reservations, and managing booking details with a focus on accuracy and proactive communication.

The ideal candidate will excel at clear written/verbal communication, stay organized across multiple requests, and provide reliable support throughout the reservation process in a remote environment.