Remote Booking Agent – Travel Reservations & Support

Remote Careers; Cambridge (MA); Remote; USD 38,000 - 62,000; Full time

Job summary

Remote Careers is seeking organized, customer-focused individuals to join our team as a Booking Agent. This remote role involves assisting clients with reservation requests, travel options, and coordinating bookings with attention to detail and professional service.

You will maintain accurate records, communicate with clients and suppliers, and support customers before, during, and after the booking process.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently in a remote environment.
• Comfortable using online systems and digital communication tools.

Responsibilities

• Assist clients with reservation requests and booking coordination.
• Provide information on travel options, accommodations, transportation, and itineraries.
• Maintain accurate client records and booking details.
• Communicate professionally with clients and travel suppliers.
• Support customers before, during, and after the booking process.
• Follow company procedures and service standards.

Skills

Customer service

Communication

Organization

Remote work

Digital tools

Administrative support

Job description

Remote Careers is seeking organized, customer-focused individuals to join our team as a Booking Agent. This remote role involves assisting clients with reservation requests, travel options, and coordinating bookings with attention to detail and professional service.

You will maintain accurate records, communicate with clients and suppliers, and support customers before, during, and after the booking process.