Remote Bodily Injury Auto Claims Adjuster

Allstate Corporation; Illinois City (IL); On-site; USD 50,000 - 93,000; Full time

Job summary

National General, part of The Allstate Corporation, seeks an Initial Handler Bodily Injury Adjuster to join our West Coast claims team. You will investigate bodily injury claims, evaluate liability, verify coverage, and drive timely resolution with a focus on customer service and analytical rigor.

The role requires handling initial investigations from first notice to early resolution, with experience in injury claims preferred. Availability for 11am-8pm ET or 12pm-9pm ET shifts is expected.

Qualifications

• Investigate and confirm facts of loss for basic auto accidents.
• Assess coverage, liability and damages within authority.
• Strong analytical and customer service skills for early resolution.

Responsibilities

• Apply understanding of company policies and industry standards to auto claims.
• Investigate coverage, liability and damages with limited discretion.
• Review and negotiate basic injury claims when applicable.
• Identify involved body parts and potential property damage.
• Meet customer needs with professional service.
• Assess subrogation or fraud potential and handle accordingly.

Skills

Auto Insurance Claims

Bodily Injury Claims

Case Management

Claims Administration

Claims Review

Customer Service

De-Escalation

Empathy

Insurance Administration

Insurance Policies

Multitasking

Negotiation

Personal Injury Claims

Prioritization

Task Management

Time Management

Job description

National General, part of The Allstate Corporation, seeks an Initial Handler Bodily Injury Adjuster to join our West Coast claims team. You will investigate bodily injury claims, evaluate liability, verify coverage, and drive timely resolution with a focus on customer service and analytical rigor.

The role requires handling initial investigations from first notice to early resolution, with experience in injury claims preferred. Availability for 11am-8pm ET or 12pm-9pm ET shifts is expected.