Bodily Injury Claims Specialist

National General Management Corp; Illinois; Hybrid; USD 50,000 - 93,000; Full time

Benefits offered by this job

Laptop setup

Connectivity reimbursement

Private dedicated workspace

Reliable home internet

Job summary

Allstate Corporation, via National General, seeks an Initial Handler Bodily Injury Adjuster to investigate and confirm facts of loss for basic auto accidents. You will evaluate liability, verify coverage, and drive timely resolutions with strong analytical and customer service skills.

The role handles injuries when applicable, with shifts from 11am to 8pm EST; experience with MMR is preferred but not required. Remote-work eligible with home connectivity support.

Qualifications

• Basic understanding of insurance policies and company relationships.
• Handles auto claim investigations including coverage, liability and damages.
• Strong analytical and customer service skills.
• MMR experience is preferred but not required.

Responsibilities

• Applies basic understanding of insurance policies and internal relationships.
• Handles investigation of auto claims (coverage, liability, damages) with limited discretion.
• For injury-involved claims, learns to review, evaluate and negotiate basic injury claims.
• Recognizes body parts of a vehicle and potential property damage.
• Identifies customer needs and meets them with appropriate customer service.
• Determines subrogation or fraud potential and how to handle.

Skills

Auto Insurance Claims

Bodily Injury Claims

Case Management

Claims Administration

Customer Service

De-Escalation

Empathy

Negotiation

Personal Injury Claims

Time Management

Education

Basic Insurance Knowledge (not specified)

Job description

Allstate Corporation, via National General, seeks an Initial Handler Bodily Injury Adjuster to investigate and confirm facts of loss for basic auto accidents. You will evaluate liability, verify coverage, and drive timely resolutions with strong analytical and customer service skills.

The role handles injuries when applicable, with shifts from 11am to 8pm EST; experience with MMR is preferred but not required. Remote-work eligible with home connectivity support.