Remote BMC Remedy/Helix Developer - ITSM & Integrations

Socket.dev; Washington (District of Columbia); Hybrid; USD 128,000 - 173,000; Full time

Job summary

GDIT is searching for a seasoned BMC Remedy/Helix Developer to support mission-critical government projects. You will design workflows, build integrations, and deliver REST APIs across Helix modules, collaborating with stakeholders to capture requirements and produce documentation.

The role requires a BS degree and 5+ years of software development experience, with potential security clearance steps. This remote position offers 40 hours per week and a salary range aligned to market expectations

Qualifications

• 5+ years of software development experience.
• US Citizenship required.
• BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience.
• Experience with SAAS solutions or AWS Cloud environments.
• Experience with BMC Remedy version 23.x or higher.
• Experience with ITIL methodologies; ITIL Foundation a plus.
• Experience with Helix/Remedy application processes.
• Experience with one or more 23.x+ Helix applications including Incident Management, Knowledge Management, Change Management, etc.
• Experience with RestAPI or Webservices to build interfaces or migrate data.
• Position is remote; security clearance process will apply.
• BS degree mandatory; additional years of experience may be considered in lieu of degree.
• CompTIA Security+ CE certification may be obtained within 3 months from start date.

Responsibilities

• Provide accurate technical guidance on application and integration capability.
• Gather requirements and deliver presentations and demos; write requirements and design documentation, implementations guides, and test scripts.
• Develop workflow and integrations including forms, fields, workflow in Developer Studio and Innovation Studio; build data import files for Foundation and Transactional Data.
• Develop RestAPI, WebService, and LDAP integrations between Helix and external applications/systems.
• Develop Digital Workplace Service Offerings.
• Manage sprint load, forecast work, meet milestones, and demonstrate completed sprint products.
• Communicate professionally with customers, peers, and leadership.
• Participate in on-call rotation, daily scrums, and change windows.
• Work in a remote team environment with scheduled meetings.

Skills

Application Processing

BMC Helix

BMC Remedy

BMC Remedy ITSM

Developer Studio

Education

BS degree

Tools

JIRA

Job description

GDIT is searching for a seasoned BMC Remedy/Helix Developer to support mission-critical government projects. You will design workflows, build integrations, and deliver REST APIs across Helix modules, collaborating with stakeholders to capture requirements and produce documentation.

The role requires a BS degree and 5+ years of software development experience, with potential security clearance steps. This remote position offers 40 hours per week and a salary range aligned to market expectations