Remote Billing Specialist: Invoicing & Data Integrity

Sharecare; Lansing (MI); Remote; USD 42,000 - 64,000; Full time

Job summary

Sharecare is seeking a Remote Billing Specialist to manage accurate account approvals, uphold parent-child relationships, and ensure data integrity within the billing system. You will verify account information, prevent duplicate creations, and support timely invoicing across teams.

Ideal candidates bring strong attention to detail, analytical thinking, and the ability to collaborate with sales, customer service, and finance to resolve discrepancies, maintain clean accounts receivable records,

Qualifications

• At least 2 years of experience working with billing, accounts receivable, or financial transactions.
• High school diploma or GED required; associate degree preferred.
• Proficiency with billing software and ERP systems (Dynamics or similar).
• Strong data entry and data validation with high attention to detail.
• Ability to analyze account data and resolve billing issues efficiently.
• Excellent verbal and written communication for cross-team collaboration.
• Strong organizational abilities to manage multiple accounts and tasks.
• Familiarity with financial regulations and internal controls related to billing.

Responsibilities

• Review and approve new customer accounts before activation.
• Update and maintain customer account information and corrections.
• Generate, review, and process invoices with accurate charges and terms.
• Scrutinize billing data and address discrepancies to minimize disputes.
• Collaborate with sales, customer service, and finance to resolve issues.
• Respond to customer inquiries professionally and promptly.
• Maintain organized accounts receivable files for audits and reporting.
• Ensure adherence to policies and regulatory requirements related to billing.
• Participate in billing process improvement projects as assigned.

Skills

Attention to detail

Data analysis

Time management

Collaborative

Customer service

Proactive issue resolution

Adaptability

Education

High school diploma/GED

Associate degree in business

Tools

MS Outlook

MS Word

MS Excel

Billing software / ERP (Dynamics)

Job description

Sharecare is seeking a Remote Billing Specialist to manage accurate account approvals, uphold parent-child relationships, and ensure data integrity within the billing system. You will verify account information, prevent duplicate creations, and support timely invoicing across teams.

Ideal candidates bring strong attention to detail, analytical thinking, and the ability to collaborate with sales, customer service, and finance to resolve discrepancies, maintain clean accounts receivable records,