Remote Billing Specialist III (Patient Accounts)

Mass General Brigham (Enterprise Services); Somerville (MA); Remote; USD 26,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a Billing Specialist to maintain accurate billing records for complex customer and patient accounts, process payments and adjustments, and answer questions. You will participate in peer review to ensure timeliness and precision.

This remote role requires 2–3 years of billing experience, attention to detail, strong communication, proficiency with Excel and billing software, and the ability to work independently within Eastern business hours.

Qualifications

• Education: High School Diploma or Equivalent; Associate's Degree preferred.
• 2–3 years billing experience required.
• Strong attention to detail and communication skills.
• Proficient with Microsoft Excel and billing software.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Interact with customers to gather data and resolve billing discrepancies.
• Process payments and maintain up-to-date billing records.
• Reprocess insurance denials and submit necessary documentation.
• Collaborate with other departments to resolve billing issues.
• Prepare monthly billing reports for management.

Skills

Attention to detail

Communication skills

Excel proficiency

Billing software

Time management

Education

High School Diploma or Equivalent

Associate's Degree in Medical Billing and Coding

Tools

Microsoft Excel

Billing software

Job description

Mass General Brigham is seeking a Billing Specialist to maintain accurate billing records for complex customer and patient accounts, process payments and adjustments, and answer questions. You will participate in peer review to ensure timeliness and precision.

This remote role requires 2–3 years of billing experience, attention to detail, strong communication, proficiency with Excel and billing software, and the ability to work independently within Eastern business hours.